Service highlights:
Relying on the modular design platform and material database, we provide end-to-end customized services from fenders, hoses to mooring systems. Whether it is the Arctic extreme cold conditions (-50℃) or the tropical high temperature and high humidity environment (humidity 90%), we can quickly output personalized solutions that meet the certification of classification societies such as DNV-GL and ABS.
Customer value:
A Middle Eastern customer customized anti-ultraviolet aging foam fenders, which extended its service life by 40% and reduced maintenance costs by 25% after field testing.

Service highlights:
Adopting SAP PLM+MES system integration, we realize the digital management of the entire chain from design verification (CAD/CAE simulation), raw material traceability (blockchain evidence storage), production monitoring (AI visual quality inspection) to logistics tracking. Customers can view project progress and key node data in real time through the exclusive portal.
Customer value:
The European offshore wind power project shortened the delivery time of 50 sets of pneumatic fenders from 75 days to 52 days through this system, with a 100% acceptance rate.

Service highlights:
A composite technical support team of "material experts + marine engineers + digital team" was formed to provide remote AR fault diagnosis and on-site stationing services. The after-sales network is equipped with a spare parts smart warehouse (2000+SKU), and a 4-hour emergency response is achieved in key areas.
Customer value:
The rubber fender of a port in Southeast Asia was damaged by a typhoon. The after-sales team completed the on-site assessment and temporary protection plan deployment within 18 hours, reducing the loss of suspension by more than $500,000.

Service highlights:
Regional service centers are established in Singapore, Rotterdam, Dubai, and Rio de Janeiro, equipped with localized technical teams and spare parts warehouses. The unified scheduling and knowledge sharing of global service requests are achieved through a multilingual CRM system.
Customer value:
South American customers get emergency replacement of STS hoses through the Rio Service Center, avoiding communication delays caused by language and cultural differences.

Service highlights:
The "Smart Maintenance Cloud Box" device was launched to monitor key parameters such as fender compression and hose internal pressure in real time, and predict maintenance cycles in combination with AI algorithms. Sign a 5-10 year service agreement with customers to enjoy exclusive discounts and priority response rights.
Customer value:
After a shipping company adopted preventive maintenance, the average annual failure rate of the fleet decreased by 60%, and the operation and maintenance costs were saved by 18%.

Service highlights:
Passed ISO 14001 certification, using environmentally friendly materials such as recycled rubber from waste tires and bio-based polyurethane to achieve carbon footprint tracking throughout the product life cycle. The fender recycling program helps customers meet ESG disclosure requirements.
Customer value:
Northern European customers use environmentally friendly rubber fenders, are awarded the "Green Port" certification, and the government subsidy coverage rate has increased by 30%.